Q: Should I wash my hair on the Trial/Wedding day?
A: It really comes down to personal preference; Kirsty McCall Hair & Make-up Artists are more than capable of working with freshly washed hair. We feel that if you, the bride, are more comfortable washing your hair on the day then that is what you should do. It's your big day after all!  If you are having a blow dry then we will need your hair to be freshly washed and wet, for everyone else please have dry hair.

Q: When is the best time to arrange a trial for my hair & makeup?
A: The trial can take place as early as you would like but it must be during the winter & spring months Sept - May.  Trials in the busy Summer season are only in exceptional circumstances and not on weekends. 

Q: What products are used?
A: All of the Kirsty McCall Hair & Make-up Artists use top quality products from cosmetic brands such as MAC, Bobbi Brown, Kiko, Anastasia Bev Hills, Kylie cosmetics, Becca and NARS. Our Artists also use hair products from TIGI, L’Oreal & Tresemme.

Q: How many people can you fit in on the wedding day?
A: As many as you need! If you have a very large party as many artists as needed will attend your Wedding. 

Q: Will the make up stay on all day?
A: Yes, as long as you remember to do the following: 
Re-apply your lip gloss every couple of hours
Use oil-control blotting sheets (Clinique/body shop/MAC) and pressed sheer powder every couple of hour to take off excess shine.  (MAC Blot powder in Light/Medium/Dark)
If there are tears Dab...Don't wipe!!

Q: Do the artists use waterproof mascara? 
A: Yes always on the Wedding day, but sometimes not at the trial. 

Q: Do you accept cheques? 
A: No please pay by Paypal or Bank transfer. for everything except your final 50% wedding day balance which needs to be paid in cash as soon as we arrive on your wedding day.

Q:How do we work out timings?
A:I will send you another form after your trial so that you can confirm the final numbers for hair and/or Make up.  This form will also include the hairstyles that you have chosen so that i can give you the correct hair price and also whether people would like false lashes.  This information will enable me to give you an accurate breakdown of the timings for the hair and make up and your final amount to pay on the Wedding day. 

Q: Where does the trial take place?
A: At your home, or your family member/friends home. Wherever you would like us to go! Travel costs are 60p per mile one way from the artists house. 

Q: Do I have to have everyone's hair and make up Trialed?
A: No, Its important for the Bride to have a trial but everyone else can choose whether they would like one or not.  Maybe just invite them to your trial and your artist can just have a chat with everyone about what would suit them and what they would like on the day.  

Q:I want to have my trial on the same date as my Hen do/Birthday party/Special event, is that ok? 
A:Yes…but sometimes trials get rescheduled at the last moment so please be prepared for this.  If you would like a secure booking for a special event please book this separately. 

Q: Will you stay to help me with my dress? 
A: If we have time then we love to help you in to your dress but this is at our discretion and only if we don’t have another Wedding or event to go to after your Wedding.  This is not a paid service so it should not be expected. 

Q: How often do you reply to emails? 
A: I try to reply to emails as quickly as I can, but if I am very busy doing back to back trials, weddings and events then I may take 3+ days to reply. 

Q: When should I book you? 
A: As soon as you know your desired date! I take bookings up to 3 years in advance and I work on a first come first served basis.  It's never too soon to contact me. 

Q: Why do I have to email you? Why can’t I facebook message you? 
A: There are so many ways to communicate now, Facebook messenger, FB business pages messenger, Instagram messages, Text, Whatsapp, Carrier Pigeon, Phone calls, Linkedin, Post etc  As you can imagine when I have 300+ Brides/clients contacting me it can get very confusing and very hard to keep track of bookings, payments and conversations.  So I like to keep everything to email so that I have a thread of communication with you and I can keep everything organised. 

Q: Do you only do weddings? I have a party to go to and want to get my hair and make up done by you.
A: I don't just do weddings! I am happy to come and do your hair and make up for a Party, Christening, Baby Shower, a meal out or just because you fancy it!  If you are going to someone else's wedding , Ascot or a prom then as long as me or my pro team are available then we would be happy to come to you and make you look beautiful!